Bodyshops need to use technologies that provide more agility and accessibility to the user, creating an experience that meets the needs of today's consumer. To succeed, you'll need to centre the customer, embrace digital upfront, have iterative designs and implementations, and unify your entire teams approach from reception to quality control. True transformation doesn't happen in silos. The impact of digital comes down to organisational improvement happening in tandem with customer journey and internal journey alignment.
For some repairers, this may mean dramatic measures like rethinking your entire customer strategy, or phasing out traditional lines of business to create better overall customer experiences.
Lost your access or would like to add yourself or colleague then please fill in the form below. Our team will process the request and ensure you are eligible for access.
Logging into Cortex is straight forward and uses your registered email and a password managed by you. If you have fogetten your password you can reset here or read our FAQ.
Are you or one of your team members struggling to get online? or just want to get in touch, contact our Network Support team using the dedicated contact form and they will be able to assist.
We are a network of industry experts adept in navigating the unique challenges of the collision industry, and demands of the ever changing customer service. The result is a collective strength that is wholly individual.
If so we invite you to read more about how we support our Vizionaries
Get in touch