Nissan Approved Bodyshop Programme Manager

Reporting to: Technical Services Manager

Location: remote with UK-wide travel

What we Offer

• A competitive salary
• Employee Assistance Program, including 24/7 GP and counselling service
• 23 days holiday (+1 for every full year worked, up to 25) + 8 bank holidays
• Additional birthday holiday day
• Holiday Purchase Scheme
• Company mobile phone & laptop
• Company car or company car allowance
• Free food days
• Company events and functions

Purpose

Vizion oversees and operates the largest network of automotive repair centres and automotive repair processes in the UK and Ireland.
Our knowledge and expertise support not only insurance companies and fleet operators but extends to vehicle manufacturers and in particular Bodyshop Approval Programmes.
The role of Nissan Approved Bodyshop Programme Manager is to immerse yourself into Nissan Motors GB Ltd and assist them to meet their strategic aims, while maintaining a network of Nissan approved repair centres that can work closely with their local Nissan dealership. Ensuring, at all times, that the approved Nissan repairers meet the exacting standards determined by Nissan and Vizion Network, while ensuring compliance with the correct use of refinish products and original manufactured parts purchases.
The Nissan Approved Bodyshop Programme Manager requires knowledge and experience of bodyshop and repairer processes to support the Nissan Motors (GB) audit process and service expectations. Working collaboratively with the repairer, dealers, Nissan and our colleagues to enhance and develop working relationships for the mutual benefit of all.

Role Profile

You will:

• Demonstrate good time management, organisational skills and a sound understanding of business processes, including Quality Assurance, Operational Delivery, Marketing, Sales, Business Development and how they can work effectively between businesses
• Ensure a consistent approach to meeting Client and Customer expectations documenting recommendations and findings to assist in enhancing knowledge of colleagues and repairers
• Share knowledge and best practice, supported with documented processes where required.
• Feedback audit findings
• Ensure repair network audit and recommendation
• Ensure continual improvement of all key performance measures, relating to assessment production and imaging
• Develop solid and productive working relations
• Have competent knowledge of Vizion working practice
• Work co-operatively and collaboratively
• Implement, develop and support new initiatives and processes identified from within the role or by the business
• Eliminate waste, mistakes and errors
• Build quality into systems of working
• Minimise total cost by limiting variation
• Promote quality and pride in workmanship
• Ensure all records claims records are maintained in Nucleus and any supporting Audit Information reflects findings and costs
• Implement and promote Vizion values

We are looking for people who constantly seek to do things better –who add value – who can drive and evidence positive change, and that also have a positive outlook with the ability to share experience, knowledge, and initiatives.
Nissan and Vizion Network are committed to continuous improvement in all areas, both internally between departments and externally on a cross-functional basis with our repairers and clients. We also believe that we have a responsibility to the industry and encourage all our staff and partners to act as a catalyst for positive change.
Our aim is constant improvement whilst delivering world class results for the benefit of our staff, our clients, our network and our mutual customer, average just isn't good enough.

Key accountabilities would include:

• Effectively manage and develop the national network of Nissan repairers
• Manage repairer performance utilising key metrics
• Implement and generate best practice and processes
• Identify and address procedural/ business weakness
• Demonstrate/evidence continued business improvement
• Technical assistance
• Complaint & Warranty resolution
• Standards audits
• Implementation of new initiatives

Person Specification

Essential

• Effective Negotiation skills.
• Ability to undertake Site and Technical Experience Audits.
• Up to date Industry and Market Awareness.
• Proficient in Microsoft Products (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Ability to present data with meaning.
• Ability to present to large groups.
• Ability to demonstrate automotive experience, with a high level of technical and motor repair experience.

Desirable

• Conversant with Audatex Estimating platform
• Analytical skills
• Previous experience within Vehicle Manufacturer Repair Programme or Dealership
• Good organisational skills
• The ability to work remotely
• A good work ethic
• Excellent presentation skills
• A strong understanding of Bodyshop and estimating processes

Other

• The applicant should be prepared to travel to cover the UK.
• Travelling flexibility where required, and in order to attend training and trade events.
• 39.5 hours per week, Monday to Friday

Closing date: Friday 13th March 2026