It's all about choice, choose booking-in date and a repairer under rules from a nationwide network of approved repairers.
Not only that, the connection with the customer can include details and photos of the damage for professional assessors, so the network can repair and get the customer back on the road as quickly and safely as possible.
TriagePlus is our flagship customer solution for booking in repairs by invitation. Accessible 365 days a year, 24 hours a day, a customer can be in control of their own repair journey.
Our customer facing solutions are all centred around the One Hub. The customers have their own dedicated hub to manage their repair from booking to warranty, and what's more, Cortex AI shows the relevant information dependant on the progression of the repair.
Enhancements in security and improved personalisation allow the customer to control their own password and sign in, providing personalisation throughout the journey.