Business Administration Apprentice



£199.88 per week

Job Description

Duties will include:

  • General administration
  • Welcoming visitors/liaising with clients
  • To deal with stationery orders
  • Sending out/responding to emails
  • Update spreadsheets when necessary/data entry tasks
  • Scheduling and setting up meeting rooms
  • Preparing refreshments
  • Ensure office and meeting rooms are kept presentable
  • Complete deliveries/pickups as directed
  • To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner
  • To ensure the accurate and detailed recording of all information utilising our management systems to provide comprehensive audit trails
  • Monitor personal and general inboxes and action emails within a timely manner
  • Assist with any reporting requested for analysis and management of the department/region/client
  • Ensure accurate processing and deployment/reallocation of claim notifications to repairers via rules driven in house management system within Service Level Agreements
  • To progress customer claims within the company's management system ensuring they are actioned within internally agreed Service Level Agreements
  • Ensure daily tasks are managed within agreed Service Level Agreements
  • Commitment to providing a first-class service to customers and repairers
  • Any other duties that you may be asked to carry out by the Senior Management Team


Reports to: Senior Team Leader

Hours: 37.5, Monday to Friday

Location: Wellingborough.

Holidays: 21 days, plus statutory bank holidays.

Extra day off for birthday

Benefits: Westfield Health Benefits Scheme (EAP), Pay review on completion of probation period, Free food days, Company events, Free fruit day, Free parking, Close to shops and amenities.

Apply by following this link: Apprentice Administrator – Claims Management Department - Find an apprenticeship (

Closing date: 11th May 2022

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