• You're always getting a new vehicle at the beginning of a contract.
• You can drive a vehicle that you may not be able to buy outright.
• You won't be left with a vehicle that depreciates every year you have it.
• You will be required to pay an early termination fee if you cancel the contract early.
• An excess mileage fee will be applicable if you exceed your agreed annual mileage.
• Any damage incurred that is NOT "fair wear-and-tear" will be payable by you.

• A brand-new vehicle of your choosing.
• Free delivery to the UK MainlandManufacturer's warranty
• 12-month Road-side Assistance
• Most of our leasing contracts include road tax for the entire duration of your lease agreement. Certain contracts may only include the first year's road tax but this is something our account managers will more than gladly discuss with you.

All our leased vehicles come with a full manufacturer's warranty and 12-month roadside assistance.

Speak to your account manager as contract lengths may vary. Our most popular contracts are 24-months – 36-months but we will be looking to extend this to be able to offer 12-month or 48-month contracts in the future.

All leased vehicles that we offer are brand-new. If we have a vehicle that has had it's contract terminated early then we may offer it out to our customers but we will make it very clear that it is a used vehicle.

Yes, you can. It will need to be removed and replaced with the original number plate before returning. Talk to your account manager for more information.

Insuring your car or van is something you will have to arrange yourself. We inform you of the delivery date of your vehicle so that you can prearrange your insurance.

Like any other car or van on the road, you must be insured, and under fully comprehensive cover throughout your term when leasing a vehicle.

There is an excess mileage charge applicable for each mile that you go over the agreed annual mileage stated in your contract and this amount is detailed on the original vehicle order form.

You can end the lease agreement early but there will be an early termination fee. Speak to your account manager for more information.

If the vehicle needs to be repaired due to damage caused prior to delivery, as long as this has been documented on the original delivery note, contact your account manager and send any images of the damage along with a copy of the delivery note if available. Your account manager will then refer this to the supplier/logistic company and manage the process on your behalf.

If the vehicle needs to be repaired due to damage incurred whilst in the possession of the bodyshop, then you can repair the vehicle as long as repaired with manufacturer parts and methods and it meets the BVRLA standards.

If the vehicle needs servicing, the repairer can service the vehicle if they can prove they have followed the manufacturer approved servicing methods and parts.

Servicing must be uploaded online or the servicing handbook completed and any receipts for parts retained.

The responsibility of servicing the vehicle lies with yourselves, please refer to the Service Intervals document for when this is required based on the make and model of the vehicle.

The claim should be directed to the policy holders' insurers as long as their insurance was transferred over to the vehicle if this applies under the SLA you have with your work providers. If the policy holder is not covered by their own insurance, you will need to direct the claim to your motor fleet insurers. Should we not able to recover the costs due to any omission of detail, or act, by the driver or yourself, you may become responsible for the outstanding costs. Please see the Claim Process Map for further information.

Please use the Claim Referral Form included within the lease pack and email this to drive@vizionetwork.co.uk to notify us of the incident. The claim should then be directed to the policy holders' insurers as long as their insurance was transferred over to the vehicle if this applies under the SLA you have with your work providers. If the policy holder is not covered by their own insurance, you will need to direct the claim to your motor fleet insurers. Should we not able to recover the costs due to any omission of detail, or act, by the driver or yourself, you may become responsible for the outstanding costs. A settlement figure will be provided, and this will need to be confirmed to the insurance company. If there is any disagreement of the car value, you will be liable to pay the difference.

Please note the lease fees and insurance of the vehicle remains your responsibility until settlement has been paid in full to the vehicle funder.

If the car is stolen, firstly notify the police and complete the necessary crime report with them. Once you have the crime reference number, notify your insurance company and your account manager at Vizion Drive by completing the Claim referral form and emailing to drive@vizionnetwork.co.uk

It's important to stay in touch with all parties until either the car is recovered or confirmed as written off or unreturned.

A settlement figure will be provided, and this will need to be confirmed to the insurance company. If there is any disagreement of the car value, you will be liable to pay the difference.

Until the vehicle value has been settled with the finance provider all lease fees remain payable even if the vehicle is impounded. Insurance MUST remain in force until the claim has been settled in full. Storage costs may be covered by the insurers of the person at fault if a crime has not been committed, but this will be on a case-by-case basis.